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SHIPPING AND PAYMENTS

1. PAYMENT METHODS   

You can pay for your orders online using the following methods: 

● Wallet
● PayPal    
● Credit Card    
● Bank Transfer    
● Cash on Delivery (see below for conditions

 

2. WHERE WE SHIP    

We ship throughout Europe except for the following destinations:
England (GB-ENG), Scotland (GB-SCT), Wales (GB-WLS), Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano including Ponte Tresa (IT) and Porto Ceresio (IT), Mount Athos (GR), Heligoland (DE), Büsingen territory (DE), Overseas departments (Guadeloupe), French Guiana, Martinique, Réunion (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), Channel Islands (GB), Åland Islands (FI), Principality of Monaco (FR), Isle of Man (GB), Akrotiri (GB).

 

3. SHIPPING COSTS

Shipping costs vary between standard, express, and cash on delivery costs, and vary depending on the order amount (net goods) and the destination (see tables below).

Rates are subject to increases for shipments to remote or disadvantaged locations. For Italy the surcharges vary from €5 to €15, while for the rest of Europe from €15 to €45.

 

4. STANDARD RATES

4.1 ITALY (standard rates)

Country € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Calabria 14,99 € 15,99 € 17,99 € 22,99 € 43,99 € 65,99 € 86,99 € 129,99 €
Sicilia 14,99 € 15,99 € 17,99 € 27,99 € 53,99 € 79,99 € 105,99 € 157,99 €
Sardegna 14,99 € 15,99 € 17,99 € 28,99 € 55,99 € 82,99 € 110,99 € 164,99 €
Rest of Italy 9,99 € 10,99 € 12,99 € 15,99 € 30,99 € 45,99 € 60,99 € 90,99 €

Standard rates with cash on delivery:

Country € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999
Calabria 20,99 € 25,99 € 36,99 € 65,99 € 110,99 € 156,99 € 202,99 €
Sicilia 20,99 € 25,99 € 36,99 € 65,99 € 110,99 € 156,99 € 202,99 €
Sardegna 20,99 € 25,99 € 36,99 € 65,99 € 110,99 € 156,99 € 202,99 €
Rest of Italy 15,99 € 20,99 € 31,99 € 52,99 € 85,99 € 119,99 € 152,99 €

Cash on delivery payment is allowed only and exclusively in cash for the following maximum amounts:

Italy 4.999,99 €

Delivery times:

1-2 business days* (North and Center)
2-3 business days* (South and Islands)
*estimated times, based on shipments made to major Italian cities.

 

4.2 EUROPE (standard rates)

Country € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 13,99 € 17,99 € 28,99 € 52,99 € 86,99 € 117,99 € 138,99 € 272,99 €
Belgium 15,99 € 19,99 € 31,99 € 56,99 € 94,99 € 127,99 € 150,99 € 296,99 €
Bulgaria 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Croatia 16,99 € 20,99 € 33,99 € 61,99 € 101,99 € 137,99 € 162,99 € 320,99 €
Cyprus 56,99 € 64,99 € 103,99 € 187,99 € 312,99 € 422,99 € 499,99 € 984,99 €
Czech Republic 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Denmark 17,99 € 23,99 € 37,99 € 67,99 € 112,99 € 152,99 € 180,99 € 355,99 €
Estonia 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Finland 26,99 € 33,99 € 53,99 € 97,99 € 161,99 € 218,99 € 258,99 € 509,99 €
France 15,99 € 21,99 € 35,99 € 63,99 € 105,99 € 142,99 € 168,99 € 331,99 €
Germany 11,99 € 16,99 € 26,99 € 47,99 € 79,99 € 107,99 € 126,99 € 250,99 €
Greece 23,99 € 27,99 € 45,99 € 81,99 € 135,99 € 183,99 € 216,99 € 426,99 €
Hungary 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Ireland 23,99 € 30,99 € 50,99 € 90,99 € 150,99 € 203,99 € 240,99 € 474,99 €
Latvia 30,99 € 43,99 € 69,99 € 125,99 € 195,99 € 264,99 € 312,99 € 614,99 €
Lithuania 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Luxembourg 15,99 € 19,99 € 31,99 € 56,99 € 94,99 € 127,99 € 150,99 € 296,99 €
Malta 56,99 € 64,99 € 103,99 € 187,99 € 312,99 € 422,99 € 499,99 € 984,99 €
Netherlands 11,99 € 17,99 € 28,99 € 52,99 € 86,99 € 117,99 € 138,99 € 272,99 €
Northern Ireland 23,99 € 30,99 € 50,99 € 90,99 € 150,99 € 203,99 € 240,99 € 474,99 €
Poland 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Portugal 22,99 € 30,99 € 50,99 € 90,99 € 150,99 € 203,99 € 240,99 € 474,99 €
Romania 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Slovakia 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Slovenia 17,99 € 21,99 € 35,99 € 63,99 € 105,99 € 142,99 € 168,99 € 331,99 €
Spain 13,99 € 17,99 € 27,99 € 49,99 € 82,99 € 111,99 € 132,99 € 260,99 €
Sweden 23,99 € 29,99 € 47,99 € 85,99 € 142,99 € 193,99 € 228,99 € 450,99 €

Delivery times:

2-3 business days*
*estimated times, based on shipments made to major European cities.

4-6 business days**
**only for the following destinations: Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Czech Republic, Romania, Hungary.

30-45 business days***
***only for the following destinations: Azores, Madeira.

 

5. EXPRESS RATES

5.1 ITALY (express rates)

Country € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Calabria Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available
Sicilia Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available
Sardegna Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available
Rest of Italy 19,99 € 22,99 € 29,99 € 42,99 € 69,99 € 102,99 € 134,99 € 217,99 €

Express rates with cash on delivery:

Country € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Calabria Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available
Sicilia Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available
Sardegna Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available Temporarily not available
Rest of Italy 25,99 € 32,99 € 48,99 € 79,99 € 124,99 € 176,99 € 226,99 €

Cash on delivery payment is allowed only and exclusively in cash for the following maximum amounts:

Italy 4.999,99 €

Delivery times:

1 business day

 

5.2 EUROPE (express rates)

Country € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Belgium 70,99 € 78,99 € 111,99 € 161,99 € 275,99 € 372,99 € 440,99 € 862,99 €
Bulgaria 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Cyprus 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Czech Republic 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Denmark 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Estonia 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Finland 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
France 70,99 € 78,99 € 111,99 € 161,99 € 275,99 € 372,99 € 440,99 € 862,99 €
Germany 70,99 € 78,99 € 111,99 € 161,99 € 275,99 € 372,99 € 440,99 € 862,99 €
Greece 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Hungary 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Ireland 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Latvia 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Lithuania 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Luxembourg 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Malta 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Netherlands 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Northern Ireland 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Poland 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Portugal 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Romania 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Slovakia 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Spain 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Sweden 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €

Delivery times:

1-2 business days

 

Frequently asked questions
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