SHIPPING AND PAYMENTS
1. PAYMENT METHODS
You can pay for your orders online using the following methods:
● Wallet
● PayPal
● Credit Card
● Bank Transfer
2. WHERE WE SHIP
We ship throughout Europe except for the following destinations:
England (GB-ENG), Scotland (GB-SCT), Wales (GB-WLS), Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano including Ponte Tresa (IT) and Porto Ceresio (IT), Mount Athos (GR), Heligoland (DE), Büsingen territory (DE), Overseas departments (Guadeloupe), French Guiana, Martinique, Réunion (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), Channel Islands (GB), Åland Islands (FI), Principality of Monaco (FR), Isle of Man (GB), Akrotiri (GB).
3. SHIPPING COSTS
Shipping costs vary between standard, express, and cash on delivery costs, and vary depending on the order amount (net goods) and the destination (see tables below).
Rates are subject to increases for shipments to remote or disadvantaged locations. For Italy the surcharges vary from €5 to €15, while for the rest of Europe from €15 to €45.
4. STANDARD RATES
4.1 Italy
| Destination | € 0 - 299 | € 300 - 499 | € 500 - 999 | € 1000 - 1999 | € 2000 - 2999 | € 3000 - 3999 | € 4000 - 4999 | ≥ € 5000 |
|---|---|---|---|---|---|---|---|---|
| Italy | 9,99 € | 10,99 € | 12,99 € | 15,99 € | 30,99 € | 45,99 € | 60,99 € | 90,99 € |
| Calabria | 14,99 € | 15,99 € | 17,99 € | 22,99 € | 43,99 € | 65,99 € | 86,99 € | 129,99 € |
| Sicilia | 14,99 € | 15,99 € | 17,99 € | 27,99 € | 53,99 € | 79,99 € | 105,99 € | 157,99 € |
| Sardegna | 14,99 € | 15,99 € | 17,99 € | 28,99 € | 55,99 € | 82,99 € | 110,99 € | 164,99 € |
4.2 Europe
| Destination | € 0 - 299 | € 300 - 499 | € 500 - 999 | € 1000 - 1999 | € 2000 - 2999 | € 3000 - 3999 | € 4000 - 4999 | ≥ € 5000 |
|---|---|---|---|---|---|---|---|---|
| Austria | 13,99 € | 17,99 € | 28,99 € | 52,99 € | 86,99 € | 117,99 € | 138,99 € | 272,99 € |
| Belgium | 15,99 € | 19,99 € | 31,99 € | 56,99 € | 94,99 € | 127,99 € | 150,99 € | 296,99 € |
| Bulgaria | 30,99 € | 37,99 € | 60,99 € | 108,99 € | 180,99 € | 244,99 € | 288,99 € | 569,99 € |
| Croatia | 16,99 € | 20,99 € | 33,99 € | 61,99 € | 101,99 € | 137,99 € | 162,99 € | 320,99 € |
| Cyprus | 56,99 € | 64,99 € | 103,99 € | 187,99 € | 312,99 € | 422,99 € | 499,99 € | 984,99 € |
| Czech Republic | 30,99 € | 38,99 € | 62,99 € | 113,99 € | 187,99 € | 254,99 € | 300,99 € | 592,99 € |
| Denmark | 17,99 € | 23,99 € | 37,99 € | 67,99 € | 112,99 € | 152,99 € | 180,99 € | 355,99 € |
| Estonia | 30,99 € | 37,99 € | 60,99 € | 108,99 € | 180,99 € | 244,99 € | 288,99 € | 569,99 € |
| Finland | 26,99 € | 33,99 € | 53,99 € | 97,99 € | 161,99 € | 218,99 € | 258,99 € | 509,99 € |
| France | 15,99 € | 21,99 € | 35,99 € | 63,99 € | 105,99 € | 142,99 € | 168,99 € | 331,99 € |
| Germany | 11,99 € | 16,99 € | 26,99 € | 47,99 € | 79,99 € | 107,99 € | 126,99 € | 250,99 € |
| Greece | 23,99 € | 27,99 € | 45,99 € | 81,99 € | 135,99 € | 183,99 € | 216,99 € | 426,99 € |
| Hungary | 30,99 € | 38,99 € | 62,99 € | 113,99 € | 187,99 € | 254,99 € | 300,99 € | 592,99 € |
| Ireland | 23,99 € | 30,99 € | 50,99 € | 90,99 € | 150,99 € | 203,99 € | 240,99 € | 474,99 € |
| Latvia | 30,99 € | 43,99 € | 69,99 € | 125,99 € | 195,99 € | 264,99 € | 312,99 € | 614,99 € |
| Lithuania | 30,99 € | 37,99 € | 60,99 € | 108,99 € | 180,99 € | 244,99 € | 288,99 € | 569,99 € |
| Luxembourg | 15,99 € | 19,99 € | 31,99 € | 56,99 € | 94,99 € | 127,99 € | 150,99 € | 296,99 € |
| Malta | 56,99 € | 64,99 € | 103,99 € | 187,99 € | 312,99 € | 422,99 € | 499,99 € | 984,99 € |
| Netherlands | 11,99 € | 17,99 € | 28,99 € | 52,99 € | 86,99 € | 117,99 € | 138,99 € | 272,99 € |
| Northern Ireland | 23,99 € | 30,99 € | 50,99 € | 90,99 € | 150,99 € | 203,99 € | 240,99 € | 474,99 € |
| Poland | 30,99 € | 38,99 € | 62,99 € | 113,99 € | 187,99 € | 254,99 € | 300,99 € | 592,99 € |
| Portugal | 22,99 € | 30,99 € | 50,99 € | 90,99 € | 150,99 € | 203,99 € | 240,99 € | 474,99 € |
| Romania | 30,99 € | 37,99 € | 60,99 € | 108,99 € | 180,99 € | 244,99 € | 288,99 € | 569,99 € |
| Slovakia | 30,99 € | 38,99 € | 62,99 € | 113,99 € | 187,99 € | 254,99 € | 300,99 € | 592,99 € |
| Slovenia | 17,99 € | 21,99 € | 35,99 € | 63,99 € | 105,99 € | 142,99 € | 168,99 € | 331,99 € |
| Spain | 13,99 € | 17,99 € | 27,99 € | 49,99 € | 82,99 € | 111,99 € | 132,99 € | 260,99 € |
| Sweden | 23,99 € | 29,99 € | 47,99 € | 85,99 € | 142,99 € | 193,99 € | 228,99 € | 450,99 € |
5. DELIVERY TIMES DELIVERY
The following table shows the estimated travel times for each country, expressed in working days. The calculation is based on the time needed to reach the relevant capital, therefore they may vary depending on the final destination.
| Destination | Standard |
|---|---|
| Austria | 2-3 |
| Belgium | 2-3 |
| Bulgaria | 3-5 |
| Croatia | 2-3 |
| Cyprus | 5-6 |
| Czech Republic | 2-3 |
| Denmark | 2-3 |
| Estonia | 3-5 |
| Finland | 3-4 |
| France | 2-3 |
| Germany | 2-3 |
| Greece | 2-3 |
| Hungary | 3-5 |
| Ireland | 3-4 |
| Italy | 1-2 |
| Latvia | 3-5 |
| Lithuania | 3-5 |
| Luxembourg | 2-3 |
| Malta | 3-4 |
| Netherlands | 2-3 |
| Northern Ireland | 3-4 |
| Poland | 3-4 |
| Portugal* | 2-3 |
| Romania | 3-4 |
| Slovakia | 2-3 |
| Slovenia | 1-2 |
| Spain | 2-3 |
| Sweden | 2-3 |
* Shipments to Azores, Madeira can take from 30 to 45 working days.
