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SHIPPING AND PAYMENTS

1. PAYMENT METHODS   

You can pay for your orders online using the following methods: 

● Wallet
● PayPal    
● Credit Card    
● Bank Transfer    
● Cash on Delivery (see below for conditions

 

2. WHERE WE SHIP    

We ship throughout Europe except for the following destinations:
England (GB-ENG), Scotland (GB-SCT), Wales (GB-WLS), Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano including Ponte Tresa (IT) and Porto Ceresio (IT), Mount Athos (GR), Heligoland (DE), Büsingen territory (DE), Overseas departments (Guadeloupe), French Guiana, Martinique, Réunion (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), Channel Islands (GB), Åland Islands (FI), Principality of Monaco (FR), Isle of Man (GB), Akrotiri (GB).

 

3. SHIPPING COSTS

Shipping costs vary between standard, express, and cash on delivery costs, and vary depending on the order amount (net goods) and the destination (see tables below).

Rates are subject to increases for shipments to remote or disadvantaged locations. For Italy the surcharges vary from €5 to €15, while for the rest of Europe from €15 to €45.

 

4. STANDARD RATES

 

4.1 Italy (standard)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Italy 9,99 € 10,99 € 12,99 € 15,99 € 30,99 € 45,99 € 60,99 € 90,99 €
Calabria 14,99 € 15,99 € 17,99 € 22,99 € 43,99 € 65,99 € 86,99 € 129,99 €
Sicilia 14,99 € 15,99 € 17,99 € 27,99 € 53,99 € 79,99 € 105,99 € 157,99 €
Sardegna 14,99 € 15,99 € 17,99 € 28,99 € 55,99 € 82,99 € 110,99 € 164,99 €

 

4.2 Italy (standard + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Italy 15,99 € 20,99 € 31,99 € 52,99 € 85,99 € 119,99 € 152,99 € Not available
Calabria 20,99 € 25,99 € 36,99 € 65,99 € 110,99 € 156,99 € 202,99 € Not available
Sicilia 20,99 € 25,99 € 36,99 € 65,99 € 110,99 € 156,99 € 202,99 € Not available
Sardegna 20,99 € 25,99 € 36,99 € 65,99 € 110,99 € 156,99 € 202,99 € Not available

 

4.3 Europe (standard)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 13,99 € 17,99 € 28,99 € 52,99 € 86,99 € 117,99 € 138,99 € 272,99 €
Belgium 15,99 € 19,99 € 31,99 € 56,99 € 94,99 € 127,99 € 150,99 € 296,99 €
Bulgaria 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Croatia 16,99 € 20,99 € 33,99 € 61,99 € 101,99 € 137,99 € 162,99 € 320,99 €
Cyprus 56,99 € 64,99 € 103,99 € 187,99 € 312,99 € 422,99 € 499,99 € 984,99 €
Czech Republic 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Denmark 17,99 € 23,99 € 37,99 € 67,99 € 112,99 € 152,99 € 180,99 € 355,99 €
Estonia 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Finland 26,99 € 33,99 € 53,99 € 97,99 € 161,99 € 218,99 € 258,99 € 509,99 €
France 15,99 € 21,99 € 35,99 € 63,99 € 105,99 € 142,99 € 168,99 € 331,99 €
Germany 11,99 € 16,99 € 26,99 € 47,99 € 79,99 € 107,99 € 126,99 € 250,99 €
Greece 23,99 € 27,99 € 45,99 € 81,99 € 135,99 € 183,99 € 216,99 € 426,99 €
Hungary 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Ireland 23,99 € 30,99 € 50,99 € 90,99 € 150,99 € 203,99 € 240,99 € 474,99 €
Latvia 30,99 € 43,99 € 69,99 € 125,99 € 195,99 € 264,99 € 312,99 € 614,99 €
Lithuania 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Luxembourg 15,99 € 19,99 € 31,99 € 56,99 € 94,99 € 127,99 € 150,99 € 296,99 €
Malta 56,99 € 64,99 € 103,99 € 187,99 € 312,99 € 422,99 € 499,99 € 984,99 €
Netherlands 11,99 € 17,99 € 28,99 € 52,99 € 86,99 € 117,99 € 138,99 € 272,99 €
Northern Ireland 23,99 € 30,99 € 50,99 € 90,99 € 150,99 € 203,99 € 240,99 € 474,99 €
Poland 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Portugal 22,99 € 30,99 € 50,99 € 90,99 € 150,99 € 203,99 € 240,99 € 474,99 €
Romania 30,99 € 37,99 € 60,99 € 108,99 € 180,99 € 244,99 € 288,99 € 569,99 €
Slovakia 30,99 € 38,99 € 62,99 € 113,99 € 187,99 € 254,99 € 300,99 € 592,99 €
Slovenia 17,99 € 21,99 € 35,99 € 63,99 € 105,99 € 142,99 € 168,99 € 331,99 €
Spain 13,99 € 17,99 € 27,99 € 49,99 € 82,99 € 111,99 € 132,99 € 260,99 €
Sweden 23,99 € 29,99 € 47,99 € 85,99 € 142,99 € 193,99 € 228,99 € 450,99 €

 

4.4 Europe (standard + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 31,99 € 65,99 € 95,99 € 137,99 € 198,99 € 302,99 € 307,99 € Not available
Belgium 22,99 € 64,99 € 96,99 € 131,99 € 188,99 € Not available Not available Not available
Denmark 22,99 € 64,99 € 96,99 € 131,99 € 188,99 € Not available Not available Not available
France 39,99 € 72,99 € 127,99 € Not available Not available Not available Not available Not available
Germany 23,99 € 60,99 € 85,99 € 117,99 € 168,99 € 254,99 € 259,99 € Not available
Luxembourg 22,99 € 64,99 € 96,99 € 131,99 € 188,99 € 284,99 € 289,99 € Not available
Netherlands 26,99 € 60,99 € 96,99 € 131,99 € 188,99 € 284,99 € 289,99 € Not available
Northern Ireland 32,99 € 106,99 € 159,99 € 195,99 € 285,99 € 440,99 € 445,99 € Not available
Spain 28,99 € 72,99 € 108,99 € Not available Not available Not available Not available Not available

 

5. EXPRESS RATES

 

5.1 Italy (express)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Italy 19,99 € 22,99 € 29,99 € 42,99 € 69,99 € 102,99 € 134,99 € 217,99 €
Calabria Not available Not available Not available Not available Not available Not available Not available Not available
Sicilia Not available Not available Not available Not available Not available Not available Not available Not available
Sardegna Not available Not available Not available Not available Not available Not available Not available Not available

 

5.2 Italy (express + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Italy 25,99 € 32,99 € 48,99 € 79,99 € 124,99 € 176,99 € 226,99 € Not available
Calabria Not available Not available Not available Not available Not available Not available Not available Not available
Sicilia Not available Not available Not available Not available Not available Not available Not available Not available
Sardegna Not available Not available Not available Not available Not available Not available Not available Not available

 

5.3 Europe (express)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Belgium 70,99 € 78,99 € 111,99 € 161,99 € 275,99 € 372,99 € 440,99 € 862,99 €
Bulgaria 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Croatia 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Cyprus 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Czech Republic 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Denmark 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Estonia 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Finland 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
France 70,99 € 78,99 € 111,99 € 161,99 € 275,99 € 372,99 € 440,99 € 862,99 €
Germany 70,99 € 78,99 € 111,99 € 161,99 € 275,99 € 372,99 € 440,99 € 862,99 €
Greece 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Hungary 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Ireland 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Latvia 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Lithuania 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Luxembourg 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Malta 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Netherlands 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Northern Ireland 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Poland 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Portugal 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €
Romania 152,99 € 173,99 € 305,99 € 465,99 € 793,99 € 1.070,99 € 1.266,99 € 2.479,99 €
Slovakia 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Slovenia 149,99 € 171,99 € 300,99 € 458,99 € 780,99 € 1.052,99 € 1.245,99 € 2.437,99 €
Spain 72,99 € 80,99 € 117,99 € 166,99 € 283,99 € 382,99 € 452,99 € 887,99 €
Sweden 77,99 € 85,99 € 115,99 € 175,99 € 299,99 € 403,99 € 478,99 € 937,99 €

 

5.4 Europe (express + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 87,99 € 97,99 € 137,99 € 189,99 € 310,99 € 412,99 € 487,99 € Not available
Belgium 85,99 € 95,99 € 131,99 € 184,99 € 302,99 € Not available Not available Not available
Denmark 92,99 € 102,99 € 135,99 € 198,99 € 326,99 € Not available Not available Not available
France 85,99 € 95,99 € 131,99 € Not available Not available Not available Not available Not available
Germany 85,99 € 95,99 € 131,99 € 184,99 € 302,99 € 402,99 € 475,99 € Not available
Luxembourg 87,99 € 97,99 € 137,99 € 189,99 € 310,99 € 412,99 € 487,99 € Not available
Netherlands 87,99 € 97,99 € 137,99 € 189,99 € 310,99 € 412,99 € 487,99 € Not available
Northern Ireland 92,99 € 102,99 € 135,99 € 198,99 € 326,99 € 433,99 € 513,99 € Not available
Spain 87,99 € 97,99 € 137,99 € Not available Not available Not available Not available Not available

 

6. CASH ON DELIVERY LIMITS

Payment on delivery is permitted only and exclusively in cash for the following maximum amounts:

Destination Total due
Austria 4.999,00 €
Belgium 2.999,00 €
Denmark 2.699,00 €
France 999,00 €
Germany 4.999,00 €
Italy 4.999,99 €
Luxembourg 4.999,00 €
Netherlands 4.999,00 €
Northern Ireland 4.999,00 €
Spain 999,00 €

 

7. DELIVERY TIMES DELIVERY

The following table shows the estimated travel times for each country, expressed in working days. The calculation is based on the time needed to reach the relevant capital, therefore they may vary depending on the final destination.

Destination Standard Express
Austria 2-3 1
Belgium 2-3 1
Bulgaria 3-5 1
Croatia 2-3 1
Cyprus 5-6 1
Czech Republic 2-3 1
Denmark 2-3 1
Estonia 3-5 1
Finland 3-4 1
France 2-3 1
Germany 2-3 1
Greece 2-3 1
Hungary 3-5 1
Ireland 3-4 1
Italy 1-2 1
Latvia 3-5 1
Lithuania 3-5 1
Luxembourg 2-3 1
Malta 3-4 1
Netherlands 2-3 1
Northern Ireland 3-4 1
Poland 3-4 1
Portugal* 2-3 1
Romania 3-4 1
Slovakia 2-3 1
Slovenia 1-2 1
Spain 2-3 1
Sweden 2-3 1

* Shipments to Azores, Madeira can take from 30 to 45 working days.

 

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