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SHIPPING AND PAYMENTS

1. PAYMENT METHODS   

You can pay for your orders online using the following methods: 

● Wallet
● PayPal    
● Credit Card    
● Bank Transfer    
● Cash on Delivery (see below for conditions

 

2. WHERE WE SHIP    

We ship throughout Europe except for the following destinations:
England (GB-ENG), Scotland (GB-SCT), Wales (GB-WLS), Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano including Ponte Tresa (IT) and Porto Ceresio (IT), Mount Athos (GR), Heligoland (DE), Büsingen territory (DE), Overseas departments (Guadeloupe), French Guiana, Martinique, Réunion (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), Channel Islands (GB), Åland Islands (FI), Principality of Monaco (FR), Isle of Man (GB), Akrotiri (GB).

 

3. SHIPPING COSTS

Shipping costs vary between standard, express, and cash on delivery costs, and vary depending on the order amount (net goods) and the destination (see tables below).

Rates are subject to increases for shipments to remote or disadvantaged locations. For Italy the surcharges vary from €5 to €15, while for the rest of Europe from €15 to €45.

 

4. STANDARD RATES

 

4.1 Italy (standard)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 ≥ € 2000
Italy 5,00 € 5,50 € 6,50 € 8,00 € Free
Calabria 7,50 € 8,00 € 9,00 € 11,50 € Free
Sicilia 7,50 € 8,00 € 9,00 € 14,00 € Free
Sardegna 7,50 € 8,00 € 9,00 € 14,50 € Free

 

4.2 Italy (standard + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Italy 8,00 € 10,50 € 16,00 € 26,50 € Not available Not available Not available Not available
Calabria 10,50 € 13,00 € 18,50 € 33,00 € Not available Not available Not available Not available
Sicilia 10,50 € 13,00 € 18,50 € 33,00 € Not available Not available Not available Not available
Sardegna 10,50 € 13,00 € 18,50 € 33,00 € Not available Not available Not available Not available

 

4.3 Europe (standard)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 ≥ € 2000
Austria 7,00 € 9,00 € 14,50 € 26,50 € Free
Belgium 8,00 € 10,00 € 16,00 € 28,50 € Free
Bulgaria 15,50 € 19,00 € 30,50 € 54,50 € Free
Croatia 8,50 € 10,50 € 17,00 € 31,00 € Free
Cyprus 28,50 € 32,50 € 52,00 € 94,00 € Free
Czech Republic 15,50 € 19,50 € 31,50 € 57,00 € Free
Denmark 9,00 € 12,00 € 19,00 € 34,00 € Free
Estonia 15,50 € 19,00 € 30,50 € 54,50 € Free
Finland 13,50 € 17,00 € 27,00 € 49,00 € Free
France 8,00 € 11,00 € 18,00 € 32,00 € Free
Germany 6,00 € 8,50 € 13,50 € 24,00 € Free
Greece 12,00 € 14,00 € 23,00 € 41,00 € Free
Hungary 15,50 € 19,50 € 31,50 € 57,00 € Free
Ireland 12,00 € 15,50 € 25,50 € 45,50 € Free
Latvia 15,50 € 22,00 € 35,00 € 63,00 € Free
Lithuania 15,50 € 19,00 € 30,50 € 54,50 € Free
Luxembourg 8,00 € 10,00 € 16,00 € 28,50 € Free
Malta 28,50 € 32,50 € 52,00 € 94,00 € Free
Netherlands 6,00 € 9,00 € 14,50 € 26,50 € Free
Northern Ireland 12,00 € 15,50 € 25,50 € 45,50 € Free
Poland 15,50 € 19,50 € 31,50 € 57,00 € Free
Portugal 11,50 € 15,50 € 25,50 € 45,50 € Free
Romania 15,50 € 19,00 € 30,50 € 54,50 € Free
Slovakia 15,50 € 19,50 € 31,50 € 57,00 € Free
Slovenia 9,00 € 11,00 € 18,00 € 32,00 € Free
Spain 7,00 € 9,00 € 14,00 € 25,00 € Free
Sweden 12,00 € 15,00 € 24,00 € 43,00 € Free

 

4.4 Europe (standard + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 16,00 € 33,00 € 48,00 € 69,00 € 99,50 € 151,50 € 154,00 € Not available
Belgium 11,50 € 32,50 € 48,50 € 66,00 € 94,50 € Not available Not available Not available
Denmark 11,50 € 32,50 € 48,50 € 66,00 € 94,50 € Not available Not available Not available
France 20,00 € 36,50 € 64,00 € Not available Not available Not available Not available Not available
Germany 12,00 € 30,50 € 43,00 € 59,00 € 84,50 € 127,50 € 130,00 € Not available
Luxembourg 11,50 € 32,50 € 48,50 € 66,00 € 94,50 € 142,50 € 145,00 € Not available
Netherlands 13,50 € 30,50 € 48,50 € 66,00 € 94,50 € 142,50 € 145,00 € Not available
Northern Ireland 16,50 € 53,50 € 80,00 € 98,00 € 143,00 € 220,50 € 223,00 € Not available
Spain 14,50 € 36,50 € 54,50 € Not available Not available Not available Not available Not available

 

5. EXPRESS RATES

 

5.1 Italy (express)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Italy 10,00 € 11,50 € 15,00 € 21,50 € 35,00 € 51,50 € 67,50 € 109,00 €
Calabria Not available Not available Not available Not available Not available Not available Not available Not available
Sicilia Not available Not available Not available Not available Not available Not available Not available Not available
Sardegna Not available Not available Not available Not available Not available Not available Not available Not available

 

5.2 Italy (express + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Italy 13,00 € 16,50 € 24,50 € 40,00 € Not available Not available Not available Not available
Calabria Not available Not available Not available Not available Not available Not available Not available Not available
Sicilia Not available Not available Not available Not available Not available Not available Not available Not available
Sardegna Not available Not available Not available Not available Not available Not available Not available Not available

 

5.3 Europe (express)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 36,50 € 40,50 € 59,00 € 83,50 € 142,00 € 191,50 € 226,50 € 444,00 €
Belgium 35,50 € 39,50 € 56,00 € 81,00 € 138,00 € 186,50 € 220,50 € 431,50 €
Bulgaria 76,50 € 87,00 € 153,00 € 233,00 € 397,00 € 535,50 € 633,50 € 1.240,00 €
Croatia 75,00 € 86,00 € 150,50 € 229,50 € 390,50 € 526,50 € 623,00 € 1.219,00 €
Cyprus 76,50 € 87,00 € 153,00 € 233,00 € 397,00 € 535,50 € 633,50 € 1.240,00 €
Czech Republic 75,00 € 86,00 € 150,50 € 229,50 € 390,50 € 526,50 € 623,00 € 1.219,00 €
Denmark 39,00 € 43,00 € 58,00 € 88,00 € 150,00 € 202,00 € 239,50 € 469,00 €
Estonia 76,50 € 87,00 € 153,00 € 233,00 € 397,00 € 535,50 € 633,50 € 1.240,00 €
Finland 39,00 € 43,00 € 58,00 € 88,00 € 150,00 € 202,00 € 239,50 € 469,00 €
France 35,50 € 39,50 € 56,00 € 81,00 € 138,00 € 186,50 € 220,50 € 431,50 €
Germany 35,50 € 39,50 € 56,00 € 81,00 € 138,00 € 186,50 € 220,50 € 431,50 €
Greece 39,00 € 43,00 € 58,00 € 88,00 € 150,00 € 202,00 € 239,50 € 469,00 €
Hungary 75,00 € 86,00 € 150,50 € 229,50 € 390,50 € 526,50 € 623,00 € 1.219,00 €
Ireland 39,00 € 43,00 € 58,00 € 88,00 € 150,00 € 202,00 € 239,50 € 469,00 €
Latvia 76,50 € 87,00 € 153,00 € 233,00 € 397,00 € 535,50 € 633,50 € 1.240,00 €
Lithuania 76,50 € 87,00 € 153,00 € 233,00 € 397,00 € 535,50 € 633,50 € 1.240,00 €
Luxembourg 36,50 € 40,50 € 59,00 € 83,50 € 142,00 € 191,50 € 226,50 € 444,00 €
Malta 76,50 € 87,00 € 153,00 € 233,00 € 397,00 € 535,50 € 633,50 € 1.240,00 €
Netherlands 36,50 € 40,50 € 59,00 € 83,50 € 142,00 € 191,50 € 226,50 € 444,00 €
Northern Ireland 39,00 € 43,00 € 58,00 € 88,00 € 150,00 € 202,00 € 239,50 € 469,00 €
Poland 75,00 € 86,00 € 150,50 € 229,50 € 390,50 € 526,50 € 623,00 € 1.219,00 €
Portugal 39,00 € 43,00 € 58,00 € 88,00 € 150,00 € 202,00 € 239,50 € 469,00 €
Romania 76,50 € 87,00 € 153,00 € 233,00 € 397,00 € 535,50 € 633,50 € 1.240,00 €
Slovakia 75,00 € 86,00 € 150,50 € 229,50 € 390,50 € 526,50 € 623,00 € 1.219,00 €
Slovenia 75,00 € 86,00 € 150,50 € 229,50 € 390,50 € 526,50 € 623,00 € 1.219,00 €
Spain 36,50 € 40,50 € 59,00 € 83,50 € 142,00 € 191,50 € 226,50 € 444,00 €
Sweden 39,00 € 43,00 € 58,00 € 88,00 € 150,00 € 202,00 € 239,50 € 469,00 €

 

5.4 Europe (express + cash on delivery)

Destination € 0 - 299 € 300 - 499 € 500 - 999 € 1000 - 1999 € 2000 - 2999 € 3000 - 3999 € 4000 - 4999 ≥ € 5000
Austria 44,00 € 49,00 € 69,00 € 95,00 € 155,50 € 206,50 € 244,00 € Not available
Belgium 43,00 € 48,00 € 66,00 € 92,50 € 151,50 € Not available Not available Not available
Denmark 46,50 € 51,50 € 68,00 € 99,50 € 163,50 € Not available Not available Not available
France 43,00 € 48,00 € 66,00 € Not available Not available Not available Not available Not available
Germany 43,00 € 48,00 € 66,00 € 92,50 € 151,50 € 201,50 € 238,00 € Not available
Luxembourg 44,00 € 49,00 € 69,00 € 95,00 € 155,50 € 206,50 € 244,00 € Not available
Netherlands 44,00 € 49,00 € 69,00 € 95,00 € 155,50 € 206,50 € 244,00 € Not available
Northern Ireland 46,50 € 51,50 € 68,00 € 99,50 € 163,50 € 217,00 € 257,00 € Not available
Spain 44,00 € 49,00 € 69,00 € Not available Not available Not available Not available Not available

 

6. CASH ON DELIVERY LIMITS

Payment on delivery is permitted only and exclusively in cash for the following maximum amounts:

Destination Total due
Austria 4.999,00 €
Belgium 2.999,00 €
Denmark 2.699,00 €
France 999,00 €
Germany 4.999,00 €
Italy 1.999,99 €
Luxembourg 4.999,00 €
Netherlands 4.999,00 €
Northern Ireland 4.999,00 €
Spain 999,00 €

 

7. DELIVERY TIMES DELIVERY

The following table shows the estimated travel times for each country, expressed in working days. The calculation is based on the time needed to reach the relevant capital, therefore they may vary depending on the final destination.

Destination Standard Express
Austria 2-3 1
Belgium 2-3 1
Bulgaria 3-5 1
Croatia 2-3 1
Cyprus 5-6 1
Czech Republic 2-3 1
Denmark 2-3 1
Estonia 3-5 1
Finland 3-4 1
France 2-3 1
Germany 2-3 1
Greece 2-3 1
Hungary 3-5 1
Ireland 3-4 1
Italy 1-2 1
Latvia 3-5 1
Lithuania 3-5 1
Luxembourg 2-3 1
Malta 3-4 1
Netherlands 2-3 1
Northern Ireland 3-4 1
Poland 3-4 1
Portugal* 2-3 1
Romania 3-4 1
Slovakia 2-3 1
Slovenia 1-2 1
Spain 2-3 1
Sweden 2-3 1

* Shipments to Azores, Madeira can take from 30 to 45 working days.

 

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