SHIPPING AND PAYMENTS

1. PAYMENT METHODS   

You can pay for your orders online using the following methods: 

● Wallet
● PayPal    
● Credit Card    
● Bank Transfer    
● Cash on Delivery (see below for conditions) 

2. WHERE WE SHIP    

We ship throughout Europe except for the following destinations:
England (GB-ENG), Scotland (GB-SCT), Wales (GB-WLS), Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano including Ponte Tresa (IT) and Porto Ceresio (IT), Mount Athos (GR), Heligoland (DE), Büsingen territory (DE), Overseas departments (Guadeloupe), French Guiana, Martinique, Réunion (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), Channel Islands (GB), Åland Islands (FI), Principality of Monaco (FR), Isle of Man (GB), Akrotiri (GB).

3. SHIPPING COSTS

Shipping costs vary between standard, express, and cash on delivery costs, and vary depending on the order amount (net goods) and the destination (see tables below).

Rates are subject to increases for shipments to remote or disadvantaged locations. For Italy the surcharges vary from €5 to €15, while for the rest of Europe from €15 to €45.

4. STANDARD RATES

4.1 ITALY (standard rates)

Standard rates with cash on delivery:

Cash on delivery payment is allowed only and exclusively in cash for the following maximum amounts:

Delivery times:

1-2 business days* (North and Center)
2-3 business days* (South and Islands)
*estimated times, based on shipments made to major Italian cities.

4.2 EUROPE (standard rates)

Delivery times:

2-3 business days*
*estimated times, based on shipments made to major European cities.

4-6 business days**
**only for the following destinations: Bulgaria, Croatia, Estonia, Greece, Latvia, Lithuania, Czech Republic, Romania, Hungary.

30-45 business days***
***only for the following destinations: Azores, Madeira.

5. EXPRESS RATES

5.1 ITALY (express rates)

Express rates with cash on delivery:

Cash on delivery payment is allowed only and exclusively in cash for the following maximum amounts:

Delivery times:

1 business day

5.2 EUROPE (express rates)

Delivery times:

1-2 business days