Can I buy as a private consumer customer?  

Private consumers cannot make purchases on FashionPo.com. This B2B (business to business) e-commerce site is only designed for professionals, companies, businesses and in general for any business with a valid VAT number.

How do you verify that I am a professional?

If your VAT number is registered in Italy, we will verify it through the website of the Italian Revenue Agency.
If your VAT number is registered in another country of the European Union, after you register, we will verify whether or not your VAT number is registered in the VIES through the portal of the European Union.
If your VAT number is not registered in the VIES, your professional activity must be verified by sending us the chamber of commerce certificate or equivalent documentation (you can check if your VAT number is VIES-registered by clicking on this link).
If your VAT number is not registered in the VIES, sign up or send us your registration certificate to customercare@fashionpo.com

Alternatively, you can upload your documentation directly in the dedicated section in your FashionPo.com account

Without one of these procedures you will not be able to place an order.

Do I need to create an account to place an order?

Yes, to place an order you must create a customer account on the Registration page. To confirm your registration, click on the link in the confirmation email you will receive once the registration procedure has been completed.

Why is my account not active yet?

When you complete the registration stage, we will send you an email to the address you entered at the time of registration. Open the “Confirm Registration” email we sent you and click on the link you will find in it to confirm your registration. Once you have clicked on the link, your account will be regularly active.
Don't forget to check if you have received the “Confirm Registration” email in your “spam” or “junk mail” folders in your inbox!

Why can't I access my account?

First of all, verify you have entered your email and password correctly, making sure that there are no spaces and checking carefully that you have entered everything correctly, paying attention to lowercase and uppercase letters.
If you cannot log in because you forgot your password, just click on the Forgot password? link which you will find on the login page just below the password field.

You will receive an email with a link inside to reset your password.
If you keep having log-in issues do not hesitate to contact our customer support at +39 0574729286 or send an email to info@fashionpo.com

Why am I not receiving your newsletters?

If you are not receiving our newsletters, this is because you have not accepted the marketing consent when registering your account.

You can choose to receive newsletters at any time by selecting the option directly in the "Consents" section in your FashionPo.com account

Do you want to sign up but you have not opened a valid VAT number yet?

Registration is only possible for professionals, companies, businesses and in general all commercial activities with a valid VAT number.

If to start your business it is useful to have an idea of our articles and their indicative prices, visit our online shop on Facebook.