Delivery times depend on the country of destination and the service used.
Please view the Shipping and Payments page for the exact delivery times for the destination and the service of your interest.
Once the order has been shipped, you will be able view the shipment tracking by going to the "Orders" section in your account.
If for any reason you do not see the shipment tracking, do not hesitate to contact us at +39 0574729286 or get in touch at info@fashionpo.com.
They are moderately economical for the B2B clothing sector.
You can check the shipping costs on the Shipping and Payments page.
We ship to all countries of the European Union with the exception of the following destinations: Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano including the Ponte Tresa section (IT) and Porto Ceresio (IT), Mount Athos (GR), Helgoland Island (DE), Busingen Territory (DE), Overseas Departments (Guadeloupe), French Guiana, Martinique, Reunion (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), Channel Islands (UK), Aland Island (FI), Principality of Monaco (FR), Isle of Man (UK), Akrotiri (UK).
When the option is available, you can choose the shipping service you prefer during the purchase stage (shopping cart). We normally offer standard and express shipping services with the option of adding damage/theft/loss insurance.
If you are not happy with our courier, send an email to info@fashionpo.com explaining why in detail. As we use the best international couriers, we normally do not accept requests for a change of carrier, except in case of absolute necessity or obvious problems.
You can pick up your order at our warehouse, either by your own means or with your own courier, only for Italian customers and only if the destination address is located in Italy. The collection can only be made after payment of the order. It is not possible to select the payment method cash on delivery, in case of collection at our warehouse.
First check the Shipping and Payments page if the estimated shipping time has elapsed, without forgetting to view the tracking of the shipment by accessing the "Orders" section you will find in your account.
In the event of abnormal delays, please contact us at +39 0574 729286 or get in touch at info@fashionpo.com indicating the code of the order in question so that we can verify the problem.
If your order is delivered but you have not actually received it, please send us an email at info@fashionpo.com with details of the issue and the code of the order in question. You can find your order code by accessing the "Orders" section that you will find in your account.
Once the order has been shipped, you can view the shipment tracking in the "Orders" section in your account.
If for any reason you do not see the shipment tracking, do not hesitate to contact us at +39 0574729286 or get in touch at info@fashionpo.com
Fashion Group Prato srl is exempt from any responsibility once the order is entrusted to the courier. You will receive a refund for the damage incurred only if you have insured your order.
If at the time of delivery the package is open or damaged, you can ask the courier to "accept it with reserve" or refuse to pick up the package by specifying the reason. If you accept the package with reserve, send us an email to info@fashionpo.com with the following information:
If you receive items that do not comply with the ones you have ordered, with obvious defects or in a smaller or larger quantity, go to "What is your return policy?" to request the return of the items concerned.
For further assistance do not hesitate to contact us at +39 0574729286 or get in touch at info@fashionpo.com
You can view your invoices by going to the “Orders” section in your account.
By clicking on an order with the words "Invoiced" or "Shipped" you can download the invoice as a PDF directly from our website.
Delivery times depend on the country of destination and the service used.
Please view the Shipping and Payments page for the exact delivery times for the destination and the service of your interest.
Once the order has been shipped, you will be able view the shipment tracking by going to the "Orders" section in your account.
If for any reason you do not see the shipment tracking, do not hesitate to contact us at +39 0574729286 or get in touch at info@fashionpo.com.
They are moderately economical for the B2B clothing sector.
You can check the shipping costs on the Shipping and Payments page.
We ship to all countries of the European Union with the exception of the following destinations: Livigno (IT), Campione d'Italia (IT), Italian waters of Lake Lugano including the Ponte Tresa section (IT) and Porto Ceresio (IT), Mount Athos (GR), Helgoland Island (DE), Busingen Territory (DE), Overseas Departments (Guadeloupe), French Guiana, Martinique, Reunion (FR), Canary Islands (ES), Ceuta (XC), Melilla (XL), Channel Islands (UK), Aland Island (FI), Principality of Monaco (FR), Isle of Man (UK), Akrotiri (UK).
When the option is available, you can choose the shipping service you prefer during the purchase stage (shopping cart). We normally offer standard and express shipping services with the option of adding damage/theft/loss insurance.
If you are not happy with our courier, send an email to info@fashionpo.com explaining why in detail. As we use the best international couriers, we normally do not accept requests for a change of carrier, except in case of absolute necessity or obvious problems.
You can pick up your order at our warehouse, either by your own means or with your own courier, only for Italian customers and only if the destination address is located in Italy. The collection can only be made after payment of the order. It is not possible to select the payment method cash on delivery, in case of collection at our warehouse.
First check the Shipping and Payments page if the estimated shipping time has elapsed, without forgetting to view the tracking of the shipment by accessing the "Orders" section you will find in your account.
In the event of abnormal delays, please contact us at +39 0574 729286 or get in touch at info@fashionpo.com indicating the code of the order in question so that we can verify the problem.
If your order is delivered but you have not actually received it, please send us an email at info@fashionpo.com with details of the issue and the code of the order in question. You can find your order code by accessing the "Orders" section that you will find in your account.
Once the order has been shipped, you can view the shipment tracking in the "Orders" section in your account.
If for any reason you do not see the shipment tracking, do not hesitate to contact us at +39 0574729286 or get in touch at info@fashionpo.com
Fashion Group Prato srl is exempt from any responsibility once the order is entrusted to the courier. You will receive a refund for the damage incurred only if you have insured your order.
If at the time of delivery the package is open or damaged, you can ask the courier to "accept it with reserve" or refuse to pick up the package by specifying the reason. If you accept the package with reserve, send us an email to info@fashionpo.com with the following information:
If you receive items that do not comply with the ones you have ordered, with obvious defects or in a smaller or larger quantity, go to "What is your return policy?" to request the return of the items concerned.
For further assistance do not hesitate to contact us at +39 0574729286 or get in touch at info@fashionpo.com
You can view your invoices by going to the “Orders” section in your account.
By clicking on an order with the words "Invoiced" or "Shipped" you can download the invoice as a PDF directly from our website.
© 2015-2024 All rights reserved Fashion Group Prato S.r.l.
Fashion Group Prato S.r.l. - Headquarters: Via del Carmine 11, 59100 Prato, Italy
- Operational Headquarters: Via dei Confini 20, 59100 Prato, Italy
Phone +39 0574 729286
- Fax +39 0574 621397
- E-mail. info@fashionpo.com
- fashiongrouppratosrl@legalmail.it - P.iva e Cod. Tax ID IT02346630979
- Register of economic and administrative data PO-526461
- Tax ID and Registration number with the Company Register of Prato: IT02346630979
- company stock € 10000,00 fully paid up
